Relaxation Palace Day Spa Reviews

nice place, ladies were fantastic. Great experience

do not recommend this spa. I went there for a one-hour massage, and they charged $60 in cash or $66 by Visa. I paid $66 by Visa for one hour. A woman named Hanna, who clearly had no real massage experience, started the session. She massaged me for only about 15 minutes, left the room twice under excuses like getting a towel or oil, and then asked me an inappropriate question — whether I wanted a “happy ending” or “penis massage.” I was shocked and told her no, I only needed a professional massage for my sciatic pain. Even after that, she asked me for a $20 tip before the massage was even finished. I told her that was unacceptable, especially since I had already paid for a one-hour massage and wasn’t satisfied with her work. She left the room, and after about a minute, another woman came in and continued the massage. I had to explain again about my sciatic pain and where I needed the massage. Unfortunately, she also asked me the same inappropriate question and requested a tip at the end — basically making the tip feel mandatory. On top of that, the massage room was dirty, the towels, bed, and pillows smelled bad, and the overall cleanliness was very poor. This was a very disappointing and uncomfortable experience

I have been going here for regular massages for the last couple of years after trying it with Groupon. I buy a package of 5 massages for a very good price and tip very well. I have had massages in the Philippines regularly since my brother lives there and Thai and Asian massages are a normal part of Asian lifestyle. I am impressed with the masseuses here compared to anywhere I’ve been in the world including RMT’s. Julia is my favourite and was trained in China. She is wonderful and I am so glad they are open again after the pandemic. I have always found the place to be clean and their attitude so positive. They massage according to Asian protocols which are a little more thorough than most North American masseuses but not inappropriate at all like former review. I highly recommend this place and have to many of my friends.

What a terrible experience. I knew it was going to be bad when I saw the state of the towel that had been left for me to cover myself with (see pictures). The massage was the worst I've ever had and it's hard to believe that the lady had any sort of training. My 'relaxation spa' experience consisted of being in a very cold room getting a terrible massage, with the light flickering, listening to people talking and the front door bell ringing all the time. My chin rubbed on the ribbed massage bed and my view was of a dirty floor. I wasn't asked if I had any injuries or was pregnant which is worrying. To top it all off, at the end of the massage I was asked to pay GST on top of my Groupon which I've never had to for other similar vouchers and then the lady pointed at an envelope and says 'you have to pay me tips'. I said that tips are an option and I was choosing not to pay any. She then got annoyed and said two more times, 'you have to pay', when I walked out! I would advise people not to waste your money here for a 'massage' you can't wait to end and then to be so insulted.

Excellent from the moment I walked in. I was greeted with a smile and taken right in. Had a 50 minute foot massage and then a 50 minute full body massage. Both were amazing. Michelle was delightful, sweet, funny and an expert. I'd recommend to anyone. She regularly asked me if the pressure was too much or too little and was a total professional. Loved it!